新聞公告

尊敬的用戶：

您好，PU Prime作爲以技術為核心，以服務為導向的全球多資產在綫交易服務提供商，考慮到若您交易指數現貨差價合約（CFD）產品中某個成份股產生股利分紅（派息）時，您在PU Prime所持有的指數產品將於派息日前一天收盤後進行股息調整，並以資金扣補（Balance）的形式呈現在賬戶歷史中，注釋為“Div & 指數名稱 & 手數”。

本周調整詳情如下：

*所有日期均爲GMT+2（MT4/MT5服務器時間）

請註意, 以上數據僅供參考，所有數據均以MT4/MT5軟件實際執行情況為準。

如果您有任何疑問或需要任何幫助，請通過在線客服、電子郵件 [email protected] 或致電+248 4373 105與我們的團隊聯繫。

感謝您的支持！
PU Prime團隊

尊敬的用戶：

您好，受即將到來12月份假期影響，PU Prime的交易時間將有所調整。

請參考下表了解涉及調整的產品情況：

*所有日期和時間均爲GMT+2（MT4/MT5伺服器時間）

請注意：

• 在市場流動性下降情況下，點差可能會較正常平均值顯著擴大。
• 以上數據僅供參考，所有數據均以https://www.puprime.com/client-notices/ 為準

如果您有任何疑問或需要任何幫助，請通過在線客服、電子郵件[email protected] 或致電+248 4373 105與我們的團隊聯繫。

尊敬的用戶：

您好，PU Prime期貨產品 12月份的展期將至，因新舊期貨合約之間存在價格差異，為規避潛在的交易風險，建議客戶妥善控制倉位。

期貨合約的展期時間如下：

請注意：

• 展期是自動進行合約延展，所有持倉訂單將維持原有狀態延展為新合約
• 在新合約開始前，持倉中的訂單將依照展期費用進行調整，以反映新舊合約之間的展期費率差異
• 為避免受期貨合約展期費用調整影響，客戶可以選擇在新合約開始前進行平倉
• 客戶於展期前應妥善設置止盈止損以確保賬戶資金充足
• 上述數據可能會發生變化。最新詳情請參閱https://www.puprime.com/client-notices/

如果您有任何疑問或需要任何幫助，請通過在線客服、電子郵件[email protected]與我們的團隊聯繫。

感謝您的支持！
PU Prime團隊

Dear Valued Client,

We would like to update you that the earlier technical disruption from an upstream global exchange (CME) has now shown steady improvement. Liquidity and pricing stability for Gold (XAUUSD) have shown notable recovery and trading for Gold (XAUUSD) is now reopened.

Please be aware that market conditions at the CME exchange and across broader markets may still experience intermittent fluctuations. We will continue to monitor liquidity, pricing stability and execution quality in real time to ensure a smooth trading experience. Other gold crosses products will be reopened progressively based on actual market conditions.

We sincerely apologize for any inconvenience caused by this external incident. Trading for XAUUSD may now resume as normal.

If you observe anything unusual with your XAUUSD open positions, please contact our Trading Support Team at [email protected] for immediate assistance. For general enquiries or further help, contact Customer Care via Live Chat, email [email protected], or phone +1 888 884 3983.

Dear Valued Client,

Due to abnormal liquidity conditions in gold caused by this disruption, we have temporarily suspended trading for all gold and cross gold instruments with immediate effect.

We are writing to keep you fully informed that a technical disruption is currently affecting upstream global exchange, which has resulted in interruptions to pricing and trading for several international derivatives markets.

Please be advised that this is an industry-wide incident originating from an external provider and is unrelated to our platform or price movements. During this time, clients may experience price delays, order rejections, or temporary constraints on order execution.

We understand that seamless execution is vital to your trading. We have activated our emergency monitoring protocols and are tracking the recovery progress in real-time.

We sincerely apologize for the inconvenience caused by this external event, and our support team remains on standby to assist you should you require any assistance.

If you are experiencing issue with your open positions, please contact our Trading Support Team at [email protected] for immediate assistance. For general enquiries or further help, contact Customer Care via Live Chat, email [email protected], or phone +248 437 3105.