新聞公告

尊敬的用戶：

您好! 由于美國夏令時間即將于2025年11月2日開始，PU Prime MT4/MT5系統時間將由 GMT+3調整至 GMT+2，部份產品交易時間由2025年11月3日起將有所調整。

除MT4/MT5服務器時間將有所調整外，請參考下表了解涉及調整的產品情況：

請註意, 以上數據僅供參考，所有數據均以MT4/MT5軟件實際執行情況為準。

注意：

• 上述數據可能會有所變動，請參閱 https://www.puprime.com/client-notices/ 以獲取最新詳情。
• 如果您使用需要手動輸入交易時間的EA/指標，請確保進行必要的調整以反映此變更。

如果您有任何疑問或需要任何幫助，請通過在線客服或電子郵件 [email protected] 或致電 +248 437 3105與我們的團隊聯繫。

感謝您的支持！
PU Prime團隊

尊敬的用戶：

您好，PU Prime作爲以技術為核心，以服務為導向的全球多資產在綫交易服務提供商，考慮到若您交易指數現貨差價合約（CFD）產品中某個成份股產生股利分紅（派息）時，您在PU Prime所持有的指數產品將於派息日前一天收盤後進行股息調整，並以資金扣補（Balance）的形式呈現在賬戶歷史中，注釋為“Div & 指數名稱 & 手數”。

本周調整詳情如下：

*所有日期均爲GMT+3（MT4/MT5服務器時間）

請註意, 以上數據僅供參考，所有數據均以MT4/MT5軟件實際執行情況為準。

如果您有任何疑問或需要任何幫助，請通過在線客服、電子郵件 [email protected] 或致電+248 4373 105與我們的團隊聯繫。

感謝您的支持！
PU Prime團隊

Dear Valued Clients,

We are pleased to inform you that the earlier outage affecting Amazon Web Services (AWS) has been fully resolved. All PU Prime services including the PU Prime Apps, Client Portal, IB Portal, as well as deposit and withdrawal functions have now been restored to normal operation.

Clients are now able to access all services without interruption. We sincerely apologise for any inconvenience or disruption this may have caused to your trading experience. We continue to monitor our systems closely to ensure stability and to prevent any recurrence of similar disruptions in the future.

Your understanding, patience and trust during this time are greatly appreciated. We value the continued support you have shown to PU Prime and remain dedicated to providing a seamless and secure trading environment for all our clients worldwide.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Clients,

We would like to inform you that earlier today, Amazon Web Services (AWS). This disruption has impacted numerous platforms globally, including critical financial systems, and has resulted in elevated error rates, increased latency, and intermittent service interruptions across several AWS functionalities.

You may experience temporary instability in certain services, such as difficulties logging into the PU Prime Apps/Client Portal, delays in deposit or withdrawal processing, and slower loading times for account information.

We sincerely apologize for any inconvenience this may cause. Please be assured that our technical teams are actively collaborating with AWS to resolve the issue and restore full service as swiftly as possible. Ensuring the stability and reliability of our services remains our highest priority.

For urgent deposit related to margin call or withdrawal requests , please contact our Customer Support via the official website immediately.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +1 888 884 3983.

尊敬的用戶：

您好！由于2025年10月26日欧洲及英国夏令时间即将到来，PU Prime 部分产品交易时间将从2025年10月27日起有所调整。

請參考下表了解涉及調整的產品情況：

*所有時間均為GMT+3（MT4/MT5服務器時間）

請註意, 以上數據僅供參考，所有數據均以MT4/MT5軟件實際執行情況為準。

若您正在使用的智能交易/自動化交易系統需要手動設置交易時間，請務必確保在此變更前做好相關調整設置。

如果您有任何疑問或需要任何幫助，請通過在線客服、電子郵件[email protected] 或致電+248 4373 105與我們的團隊聯繫。

感謝您的支持！
PU Prime團隊